With its international payment platform, Dalenys handles payments in over 180 countries and 100 currencies, using over 300 payments methods. Our payment experts have a detailed knowledge of the different markets, and provide a tailor-made support for merchants’ expansion in every country. Indeed, it is really important to offer customers the local payment methods they really use, so you don’t miss any sale!
Visa is establishing a new chargeback management process, called Visa Claims Resolution, which will be effective starting April 15th 2018. This change aims at simplifying dispute resolutions, and improves processing times. The amount of chargebacks should even decrease!
CHARGEBACKS LIFE CYCLE
Whatever the card scheme involved (Visa, MasterCard, CB), a chargeback dispute follows a procedure with a maximum of 6 stages (except if an agreement is found during one of these stages):
On the occasion of its annual attendance to E-Commerce One-to-One fair in Monaco, Dalenys announces a refocused brand strategy for its payment activity: thus Be2bill hands over the stage to Dalenys as commercial brand, in order to support the rise of the payment solution developed by the company.
Our advice for e-merchants to ensure their compliance, without having to use 3DS on all transactions
PSD2 adds new requirements concerning Strong Customer Authentication (like 3D-Secure), by making it mandatory for all payments!
If it was to be implemented as it stands, this measure would strongly impact the customers’ journey, and it would risk the deterioration of merchants’ conversion rates.
Be2bill continues its growth with €3.5bn of financial flows processed and always more innovations to help you optimise payment cinematics: “hosted fields” forms, refunds automation, machine learning, omnichannel payment, crossborder and marketplace.
Trustech, the international event dedicated to payments and identification, is taking place from 28th to 30th November 2017 at Palais des festivals in Cannes (French Riviera).
Dalenys, the 1st French fintech, launches an innovative programme using Machine Learning to bring better support to merchants, concerning card fraud prevention. The programme aims at reducing the 3-D Secure triggering rate, while confining chargebacks and maximising conversion. Let’s look back at this project proposed by 3 developers, and conceived during R&D workshops with Jérémy Cohen-Solal, Chief Development Officer at Dalenys.