The omnichannel payment solution Dalenys holds the PCI DSS Level 1 Service Provider certification since its launch in 2012. This certification was just renewed in version 3.2, for e-commerce and in-store payments. This is the result of several weeks of audit, dedicated to assess the solution compliance with new requirements of the PCI DSS standards.
Presented at the One to One show in Monaco in partnership with Natixis Payments, the SmartPOS is a new point-of-sale system, which combines the richness of a tablet and the robustness of a payment terminal.
Can you tell us about Misterfly.com?
We are a startup offering online travel agency services. Our story began 3 years ago. Today, we are successfull with 350 million euros in turnover and 260 employees. In 2017, more than 1 million people went on holidays via our platform.
Tourism has developed a strong online presence. Travelers are now searching, booking and organizing their trips on their mobile, when they are not preparing or purchasing them on their computer. With users increasingly purchasing from various places, travel companies and airlines must face many challenges when it comes to payments. Here are three pieces of advice on payment for the Travel sector.
With its international payment platform, Dalenys handles payments in over 180 countries and 100 currencies, using over 300 payments methods. Our payment experts have a detailed knowledge of the different markets, and provide a tailor-made support for merchants’ expansion in every country. Indeed, it is really important to offer customers the local payment methods they really use, so you don’t miss any sale!
Visa is establishing a new chargeback management process, called Visa Claims Resolution, which will be effective starting April 15th 2018. This change aims at simplifying dispute resolutions, and improves processing times. The amount of chargebacks should even decrease!
CHARGEBACKS LIFE CYCLE
Whatever the card scheme involved (Visa, MasterCard, CB), a chargeback dispute follows a procedure with a maximum of 6 stages (except if an agreement is found during one of these stages):
On the occasion of its annual attendance to E-Commerce One-to-One fair in Monaco, Dalenys announces a refocused brand strategy for its payment activity: thus Be2bill hands over the stage to Dalenys as commercial brand, in order to support the rise of the payment solution developed by the company.