Customized fraud management: discover the Eric Bompard case

  • Expertises
  • 1 min read

The Eric Bompard brand recounts itself as the expert house of the mesh for more than 30 years. Launched in 1985 with a boutique in Neuilly sur-Seine, the brand was initially a family history around cashmere, before becoming a Parisian institution bought by La Compagnie Marco Polo, APAX PARTNERS and Bpifrance.

Eric Bompard now has 56 stores in 7 different countries (France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Switzerland), generated 90 million sales in 2017, is supported by 250 employees who contribute to sell 500,000 pieces a year.

The challenge

The objective of Eric Bompard is to accelerate his development, capitalizing on its prestige and in particular by operating two growth levers, on which Dalenys has a role to play:

  • Improving the customer experience
  • Accelarating internationally

The issue

How can Eric Bompard optimize the experience of his clients online and abroad, thanks to Dalenys’ tailormade support in the fight against fraud?


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